Built on Experience

Servio is a Sydney-based hospitality staffing partner built on industry experience and a clear understanding of venue operations. We focus on delivering structured, reliable support with an emphasis on professionalism, presentation and consistency. Servio is committed to building long-term relationships and maintaining high service standards across every booking.

  • Servio is a Sydney-based hospitality staffing partner providing reliable, professional support to venues and events across the industry.

  • We focus on quality, consistency and clear communication. Our team members are selected for their professionalism, presentation and service standards to ensure a smooth experience for both clients and staff.

    We aim to make staffing simple, dependable and efficient — whether it’s planned support or last-minute cover.

  • We support a range of hospitality environments, including:

    • Sporting events and festivals

    • Restaurants and bars

    • Event venues and functions

    • Corporate events

    • Private celebrations

Meet the Founder

Kera Johnson

I started Servio after spending years working across restaurants, bars and large-scale events, both on the venue floor and behind the scenes managing operations.

Throughout my career, I saw the same challenge come up time and time again: venues struggling to find reliable, experienced staff when they needed them most. At the same time, I knew what it felt like to be on the other side — wanting the flexibility to pick up extra shifts, earn additional income and work with great venues, without feeling like just another number in a recruitment database.

That's why I created Servio.

My goal is simple: connect great hospitality people with great hospitality businesses. Whether you're a venue looking for dependable staff, someone new to Sydney looking to get your foot in the door, or a hospitality professional wanting the flexibility to work when it suits you, Servio is built to make those connections easier.

More recently, I expanded into hospitality consulting in Lombok. After spending time in the region, I saw incredible potential within its growing hospitality industry, but also opportunities to improve operations, service standards and guest experience. Through consulting, I work with venue owners to help create businesses that stand out for the right reasons.

Hospitality has always been a people business, and that's what Servio is built on — genuine relationships, high standards and a hands-on understanding of the industry.